Why Sri Lankan Public Transport Fails?

The Sri Lanka Mainly in Urban Area peoples are using public Transport as their Main transportation method. Because of vehicle prices are not affordable with common people average income. Higher middle income people can manage and purchase a vehicle in their income range but they cannot fuel it with in their budget. For these reason 90% of peoples are using public transport to their day to day activity.

But the Question is Peoples actually like the Public Transport Services??

The Straight answer of whole public is “NO” Because of following Reasons;

Unexpected Travel Time

The Buses are consume more time in roads, For Example If we take 154 Bus route; Its waiting on Bambalapitya, Dorington, Borella etc, without collecting passenger. Why? The Bus Service providers expecting some more passengers will come and they can pick up them also. It is hesitating who are staying inside of Bus. Further this delay, disturbing the vehicle flow of the road. Due to delaying some buses at bus halt will create difficult to other Buses to stop at bus bay. Then they stopping on carriage way, it is create unnecessary traffic or bottle neck issues.

Improper Timing

Buses are Not Available in proper timing. In a busy City, Most of the Bus routes the service is not available in 21.00 to 06:00 in Colombo City. Is it acceptable? The Next is If the Buses does not fixed time schedule delaying somewhere and cover up that in some places its mean Unnecessary delay or below the average speed in some roads and Speed up in some roads are create a difficult situation for unique time management or travel time expectation of passenger as well as disturbing vehicle flow of the road.

Crowd

The Sri Lankan rules and regulation is not allowing to carry a passenger in standing position. But in present?? Most of the buses carrying passengers more than their capacity for carrying in standing form also. Why this Situation arise? Simple answer is less no of Buses? Due to resource allocation or resource management shortcoming.

Quality of Bus

No any Comfortable buses are available in city limit. Presently using bus models are designed for hard terrain rural area. The height of bus and Entrance exit door of buses are not in for passenger friendly manner. The seating arrangement (five seats in a row) is make difficulty for interior passenger navigation. Further Most of the bus windows cannot close or Glasses are full of dust and High Noise Radio and Television also hesitate the passengers.

Customer Handling of Staffs

The Shouting, Using slang in front of public, chewing the beetle, without proper dressing (Cleanness of dress) are keep distance between passengers and Staffs. Most of the Drivers and Conductors never think about passengers respect, their mentality is If passengers wish to travel can travel otherwise doesn’t care.  

Different Time Schedule for Public and Private Bus Services.

Due to this no frequent buses, The Public bus and private buses schedule is approximate same time, No one will ready to mitigate this issue. Due to the same route time, Run and chase scenario will arrive and finally road safety ??

Distinct Bus stands for Private and Public Bus services.

Passengers push to travel here and there for services. If passenger does not known the time schedule the he/she want to expend more time in one of bus stands.